We've made our buses safer
During 2020, we've made a lot of changes to our cleaning procedures. All our buses now undergo enhanced touchpoints cleaning every day, with special virucidal chemicals being used to protect surfaces on board. Our driver colleagues are given protective PPE, and we're encouraging everyone who can to wear face coverings on board to minimise the spread of germs.
Also, our new "When2Travel" tool helps you see how busy buses on your route are - so if you want to, you can plan your journey to travel on the quieter buses.
You can pay safely
We implemented an increased contactless payment limit of £45, along with the ability for customers to top up key cards on the bus with a contactless card, to reduce the need to interchange of cash between customers and drivers where possible.
We've also introduced our new touch free payment system "Freeflow" to help make paying for your travel as quick and convenient as possible, and to eliminate unnecessary touchpoints.
Tickets can still be purchased in advance or on the day on our app.
Check out our video below to see all the measures we've put in place to keep our customers and colleagues safe.
We're safe and ready when you are!
We're now even cleaner - and greener than ever
During lockdown, we've kept working hard to improve our bus and coach fleet.
We're proud to say that we've added a further nine new ultra low emission Euro 6 buses to the Oxford Bus Company and Thames Travel fleets. These new UK built buses are great for the environment, and are packed with creature comforts too - including USB and wireless charging, comfortable high back seating, free WiFi and audio-visual next stop announcement systems. So why not get on board soon and check them out!
Time to reconnect
We've also introduced some new and improved services while you were away.
We've restored route 20 to provide a link between Rose Hill and Cowley Centre for shoppers, after another operator withdrew this service in 2019.
The 45 service has been extended from Culham to Cowley, via Berinsfield, and has seen many more trips added. The route now provides a link between Berinsfield and Abingdon schools, as well as the long-requested link from Berinsfield and Clifton Hampden to Cowley Centre.
We've also enhanced the Saturday service on route 11, and have added a Sunday service on the 11 for the first time in many years. We've also improved our Sunday services on the River Rapids and Connector X32/33 services - to make sure we're there for you when you need us.
Click here to see our latest timetables and understand current frequencies.
We're looking forward to welcoming you back soon. Let's do it together - one journey at a time!